Do’s and don’ts of surveys

Surveys have become a very common way to get feedback, input, and information. If you stay in a hotel, fly on a plane, go to a training program, or visit a museum, you’re likely to get a survey asking you how the experience was for you and how it could be improved.

Survey Monkey, Survey Gizmo, and Checkbox Survey make it easy for organizations to quickly write a survey and get it out to their visitors, customers, or constituents. Before rushing a survey out the door, though, it’s worth taking the time to make sure your survey is well designed. Here are a few tips to consider.

Tip #1: Ask one question at a time
Did the program meet your expectations and provide you with information that you will use in the future?
Yes            No          Somewhat

The respondent may feel that yes, the program did meet their expectations, but no, it did not provide them with information they will use in the future.  So however they answer the question, you won’t know their true intent. Continue reading “Do’s and don’ts of surveys”

What do goats, light, soil and evaluation have in common?

With 2015 just a few weeks away, I’ve been thinking about what this new year represents. If you’re into Chinese astrology, maybe you know that it is the Year of the Goat/Sheep, which represents a symbol of peace, harmonious co-existence and tranquility.  Or if you are into science and engineering, you may be eagerly anticipating 2015 as the International Year of Light, highlighting the importance of light and optical technologies in our lives and future. And guess what else? 2015 is the International Year of Soils, — think “healthy soils for a healthy life.” Continue reading “What do goats, light, soil and evaluation have in common?”

Going LEAN

I recently had the pleasure of working with Blue Q Corporation to establish their first ever in-house training program with funds from the Massachusetts Workforce Training Fund.  The WTF is managed through Commonwealth Corporation and supports workforce development among Massachusetts businesses.  Any business that has employee training needs should consider applying for a grant from this fund.  Blue Q is a manufacturer of gift items that are sold worldwide. The company, which employs approximately 45 people, has achieved widespread popularity by offering high quality products that are whimsical, fun and affordable.  Just a few examples of their creations are Marie Antoilette Lavatory Mist, I Have Mood Swing Socks, and Get Along with Your CoWorkers Chewing Gum.  Continue reading “Going LEAN”

So what do you evaluate?

When someone asks what I do, it would be so easy if I could reply that I’m a teacher, waitress, lawyer, belly dancer or refrigerator repairwoman — anything that is self-explanatory and can be summed up in two words or less.

But instead, if I say something like “I do grant writing and evaluation,” the response is almost always “Well, what do you evaluate?”  It’s not always easy to come up with a concise answer to that question when its posed to me at a cocktail party or on an elevator. Continue reading “So what do you evaluate?”